Valued PlayStation Network/Qriocity Customer:
We have discovered that between
1) Temporarily turned off PlayStation Network and Qriocity services;
2) Engaged an outside, recognized security firm to conduct a full and
complete investigation into what happened; and
3) Quickly taken steps to enhance security and strengthen
our network infrastructure by re-building our system to provide you
with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable. Although we are still investigating the details
of this incident, we believe that an unauthorized person has obtained
the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate,
PlayStation Network/Qriocity password and login, and handle/PSN online ID.
It is also possible that your profile data, including purchase history
and billing address (city, state, zip), and your PlayStation Network/Qriocity
password security answers may have been obtained. If you have authorized
a sub-account for your dependent, the same data with respect to your
dependent may have been obtained. While there is no evidence that credit
card data was taken at this time, we cannot rule out the possibility.
If you have provided your credit card data through PlayStation Network or Qriocity,
to be on the safe side we are advising you that your credit card
number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of
email, telephone, and postal mail scams that ask for personal
or sensitive information. Sony will not contact you in any way, including
by email, asking for your credit card number, social security, tax
identification or similar number or other personally identifiable information.
If you are asked for this information, you can be confident Sony is not
the entity asking. When the PlayStation Network and Qriocity services
are fully restored, we strongly recommend that you log on and
change your password. Additionally, if you use your PlayStation Network
or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage
you to remain vigilant to review your account statements and to monitor your
credit or similar types of reports.
We thank you for your patience as we complete our investigation of this incident,
and we regret any inconvenience. Our teams are working around the clock
on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to
ensure that additional measures are taken to protect personally
identifiable information. Providing quality and secure entertainment services
to our customers is our utmost priority. Please contact us
at www.eu.playstation.com/
Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams
Sony Network Entertainment Europe Limited
(formerly known as PlayStation Network Europe Limited) is a subsidiary
of Sony Computer Entertainment Europe Limited the data controller
for PlayStation Network/Qriocity personal data
Αυτή είναι η απάντηση που μου ήρθε σε προσωπικό mail σήμερα,
αφού τυχαίνει να είμαι και εγώ χρηστης τις εν λόγο κονσόλας.
A.M.
Δεν υπάρχουν σχόλια:
Δημοσίευση σχολίου